Good Shepherd of Northern Virginia passionately believes in providing a safe and secure temporary home where the unhoused in our community can live while navigating through their challenging life circumstances. Our Case Managers are essential in providing resources and relationship-based programs to assist individuals and families to achieve the goal of housing stability and economic independence.

Responsibilities:
• Interview potential participants to access their situational needs
• Identify and onboard participants as they enter the emergency or transitional housing program
• Provide participants resource information from local nonprofits and organizations
• Regularly meet with participants to set and achieve program goals
• Assist participants with Good Shepherd Retail store vouchers and pantry items
• Maintain participants’ documentation up to date
• Frequently travel to all Good Shepherd housing sites to visit participants
• Collaborate closely with COO, Case Managers and House Monitor to effectively achieve participants’ success
• Collaborate with local nonprofits and organizations, attend meetings and community events which support the mission and vision of Good Shepherd
• Assist COO, Case Managers and House Monitor as needed with property management

Skills & Abilities:
• Strong organizational skills
• Strong computer skills/MS Office 365
• Excels in a teamwork environment
• Confident self-starter
• Flourishes in a fast-paced environment
• Able to travel frequently to site visits
• Bilingual in Spanish/English preferred, but not required

****Position includes a comprehensive benefits package, 403(b) retirement plan, holiday pay and employee discount
***Only top candidates will be interviewed
**Job Offer contingent upon a completion of a background check
*Must have eligibility to work in the United States

The Good Shepherd of Northern Virginia is an equal opportunity employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran or marital status. We are committed to creating an inclusive environment for all employees.

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The Cashier/Sales Floor Associate will create an excellent customer service experience for all customers and ensure the sales floor is a friendly, safe and organized environment.

Operational Outcomes

• Welcoming and assisting customers throughout their shopping experience
• Maintain the cashier area and sales floor clean, sorted and organized
• Utilize cash register for customer purchases
• Partner with co-workers to place, stock, hang and tag merchandise on the sales floor
• Ensure all merchandise is in designated areas on the sales floor
• Oversee and manage volunteers assigned in the sales floor area
• Answer phone calls and providing information to callers
• Complete all opening and closing store procedures as necessary
• Gain knowledge of revenue and production of daily/monthly store budgets
• Cross-trained to work in the Receiving area with co-workers as necessary

Skills & Abilities

• Strong organizational skills
• Excels in a teamwork environment
• Confident self-starter
• Flourishes in a fast-paced environment
• Able to lift 50 lbs.
• Able to stand for long periods of time
• Cashier/Retail/Customer Service experience preferred, but not required
• Bilingual in Spanish/English preferred, but not required

****Position includes a comprehensive benefits package, 403(b) retirement plan, holiday pay and employee discount
***Only top candidates will be interviewed
**Job Offer contingent upon a completion of a background check
*Must have eligibility to work in the United States

The Good Shepherd of Northern Virginia is an equal opportunity employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran or marital status. We are committed to creating an inclusive environment for all employees.

APPLY ONLINE NOW

The Receiving Associate will oversee and manage the process of accepting and sorting all merchandise that is donated by the local community. This role will engage with all donors at the retail store level and provide excellent customer service.

Operational Outcomes

• Oversee and manage the daily operations of the Receiving area
• Accept all merchandise that is donated at store level
• Organize, sort and price all donated merchandise
• Organize and place designated items on recycling truck
• Partner with co-workers to ensure merchandise arrives onto the sales floor
• Collaborate with service providers
• Oversee volunteers assigned in the Receiving area
• Gain knowledge of revenue and production of daily/monthly store budgets
• Cross-trained to work on the sales floor with customers, co-workers and run register

Skills & Abilities

• Strong organizational skills
• Excels in a teamwork environment
• Confident self-starter
• Flourishes in a fast-paced environment
• Able to lift over 50 lbs.
• Able to stand for long periods of time
• Receiving/Retail/Customer Service experience preferred, but not required
• Bilingual in Spanish/English preferred, but not required

****Position includes a comprehensive benefits package, 403(b) retirement plan, holiday pay and employee discount
***Only top candidates will be interviewed
**Job Offer contingent upon a completion of a background check
*Must have eligibility to work in the United States

The Good Shepherd of Northern Virginia is an equal opportunity employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran or marital status. We are committed to creating an inclusive environment for all employees.

APPLY ONLINE NOW

The shift supervisor will lead employees by example and ensure excellent customer service is being provided to customers in a friendly, safe and organized environment. This role will partner with store leadership to create promotions to generate sales and achieve production goals.

Operational Outcomes

• Oversee and manage the daily operations of the store
• Ensure Receiving Staff and Sales Floor staff are greeting and providing excellent customer service to donors and customers
• Partner closely with the Receiving/Production Associates and Cashier/Sales Floor Associates to ensure all designated merchandise is sorted, priced, tagged and placed properly on the sales floor
• Utilize cash register for customer purchases
• Oversee, manage and work with volunteers
• Complete all opening and closing store procedures as necessary
• Manage daily schedule, including covering breaks and lunches for employees
• Partner with store leadership to create sales promotion to generate revenue
• Gain knowledge of revenue and production of daily/monthly store budgets
• Assist store leadership with administrative functions, including running reports, completing paperwork and attending meetings as necessary
• Maintain a safe, clean and organized environment for customers, volunteers and employees

Skills & Abilities

• Strong organizational skills
• Excels in a teamwork environment
• Confident self-starter
• Flourishes in a fast-paced environment
• Able to lift 50 lbs.
• Able to stand for long periods of time
• Management/Retail/Customer Service experience preferred, but not required
• Bilingual in Spanish/English preferred, but not required

****Position includes a comprehensive benefits package, 403(b) retirement plan, holiday pay and employee discount
***Only top candidates will be interviewed
**Job Offer contingent upon a completion of a background check
*Must have eligibility to work in the United States

The Good Shepherd of Northern Virginia is an equal opportunity employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran or marital status. We are committed to creating an inclusive environment for all employees.

APPLY ONLINE NOW